Return policy

The return policy is easy and simple to execute

Aren’t you satisfied with the product you received from us? Do you want a different size or colour for the same product? No worries, our return policy  allows you to return the product to us and get the refund for the same. We at, Assamesesong.net receive return request of the products delivered to you by us within 7 days from the date of delivery. After 7 days from the date of the delivery, we do not entertain any kind of return policies for any customers.

The items must be in the best condition as delivered

You can return any new and unused products that have been delivered by us. The best part is that you can get hold of a full refund. Hence, shopping online won’t let you waste the money in case you are not satisfied with any of our items. In order to get a refund, you have to make sure that the item(s) you are returning are in the proper condition as it was delivered to you. There must be proper price tags and labels and receipts as well. If these things are not there, your return policy will not be accepted at any cost by us.

The returns are not applicable for every item

In case, you are shopping from our site, you must have the knowledge that our return policy is applicable only for clothing and footwear products. You cannot return makeup items, jewellery and ornaments, and accessories. Moreover, Assamesesong.net don’t send any pick-up executives to collect the item(s) you want to return. You have to make the arrangements on your own and post the parcel to us. You can find our office address in the contact section.

The return policy is easy and simple

You have to notify the item or the items you want to return and click on the option. Once you complete it, you will be provided with an authorization and return policy number. If you wish, you can track the status of your return as well.

In case, you have bought an item from a third party or a re-seller, you must return the products to their locations. Moreover, the items are subject to their return policy.

The process of return is quite easy and simple. In four simple steps you can get the products returned and get your refund back in your bank account.

  1. You have to take the print of the label and authorization.
  2. Prepare the return package.
  3. You have to attach the return label.
  4. Post the return parcel to the given address.

You will be happy to know that you can return gift items as well. You need to have the original gift receipt and get refunds .

We don’t give options for replacement or exchange

You don’t have the option to replace and exchange the orders for different size, colour or dimension. In case, you are not satisfied with the product you have an option to return it to us and you will be refunded the amount within a specified amount of time.

Refund policy

We believe in a transparent and easy refund policy

Assamesesong.net.com give priority to customer satisfaction. Hence, we believe in return  and 100% refund policies. It is our endeavour to process your refunds with 5 to 6 business/working days getting reflected in your given bank accounts. This is calculated from the date you returned the product(s), clearing the quality check at the warehouse. Once we receive the returned item, based on the processing time of the bank, the refund might take more than a week after the NEFT has been initiated by Assamesesong.net.

We take care of every refund discrepancy

In case, you are subject to any kind of refund discrepancy, Assamesesong.net takes the discretion and might ask you to share your bank statement’s screenshot. In certain situations, the product might reach the warehouse late and thereby quality check gets delayed. Hence, the refund initiated in your bank account is also late. If the product fails to clear the quality check, you won’t get back your refund credited to your bank account.

Furthermore, Assamesesong.net might refuse to make a refund in case we find any kind of fraud evidence against you or refund abuse and undesirable behavior that gives us the right to a claim against you.

Different payment modes and the refund policy functioning

Based on the mode of payment, the refund policy has different working methods. Let us have a look.

  • In case, you have paid using your bank credit card or debit card for the order, the refund is expected to get credited into your account within seven working days from the date of quality check clearing process.
  • When you have used the COD or Cash on Delivery option for making the payment, you will get the refund credited either to your bank account within 5 to 10 working days.

You have to make sure that you are providing the correct bank account details. In case, you have provided with the wrong bank details, Axiomlook will not be held responsible.

Are you entitled with the refund policy in case you have used promotional codes while shopping ?

You will be happy to know that you are entitled to the refund policy, even when you have shopped using the Assamesesong.net promotions and schemes. Basically, you will be entitled to the proportionate refund of the entire amount paid by you. Unlike the other websites, we don’t believe in waiving the shipping and the Cash on Delivery charges.

Assamesesong.net.com makes sure that the shipping cost of the items you return are fully refunded and the COD charges are also proportionately refunded, when you shop using a promotion or a scheme. With such a transparent refund policy, assamesesong.net.com is sure that you will love shopping here every time. You can completely rely on us for quality products and easy and transparent refund policies.